In an emergency

Emergency contacts in Hamburg

Each contact says which topic it is right for — so you don't have to search for long in a crisis.

These services are based in Hamburg and answer in German. If you would rather speak English, say so at the beginning of the call.

• Sozialpsychiatrischer Notdienst

  040 42854-4741

  When to call here

  Turn here in severe psychological crises, confusion, delusions, acute suicidal thoughts — or when you are seriously worried about another person and need professional assessment.

  Bezirksamt Hamburg-Mitte, Fachamt Gesundheit · Caffamacherreihe 1–3, 20355 Hamburg

  sozialpsychiatrischerdienst@hamburg-mitte.hamburg.de

• Hilfetelefon – Frauen, 24/7

  116 016

  When to call here

  For women experiencing or having experienced violence: physical, sexual, psychological or digital violence, threats, coercion — also anonymously and for relatives.

  Around the clock, free of charge and confidential

  Reachable only from within Germany

• Hamburgisches Krisentelefon

  040 428 11 3000

  When to call here

  When evenings, nights or weekends become too much inside: panic, despair, overwhelm, fear of the night — and you simply need someone to talk to.

  Mon–Thu 5 pm–11.30 pm · Fri 5 pm–Sat 7.30 am · Sat 10 am–Sun 7.30 am · Sun and public holidays 10 am–11.30 pm

  For acute mental health crises outside medical consultation hours

• NOTRUF für vergewaltigte Frauen und Mädchen e.V.

  040 255566

  When to call here

  After sexualised violence, rape or sexual abuse — recent or long past. Also for relatives and trusted persons.

  Beethovenstr. 60, 22083 Hamburg

  kontakt@frauennotruf-hamburg.de

• intervento — for domestic violence and stalking

  040 226 226 27

  When to call here

  For violence in a partnership or family, threats, control and stalking — including questions about protection, eviction orders and next steps after a police intervention.

  Schomburgstr. 120, 22767 Hamburg

  Counselling and support after police interventions · verikom.de

• Deutsches Zentrum für Suchtfragen des Kindes- und Jugendalters

  040 7410-54217

  When to call here

  For alcohol, drug or media use among adolescents and young adults — for those affected themselves and for worried parents.

  Martinistraße 52, 20246 Hamburg · Mon–Thu 7.30 am–4 pm, Fri 7.30 am–12 pm

  Drug and alcohol outpatient clinic for adolescents, young adults and their families